Utility Assistance

Take Steps to Cost-Effective Utility Bills

Discover ways to help pay gas, electric and water bills.

Step 1: Contact Your Utility Company to Arrange a Reduced Payment Plan

EAP (Energy Assistance Programs)
CAP (Customer Assistance Program)
CARES (Customer Assistance Referral and Evaluation Service)

Natural Gas

Columbia Gas of Pennsylvania is one of seven energy-distribution companies of NiSource Inc. We serve approximately 430,000 residential, industrial and government customers in 450 communities.

Peoples Natural Gas
800-400-9276 (WARM)

Peoples Natural Gas has served customers in southwestern Pennsylvania since 1885, and its history extends to the earliest days of the natural gas industry in the United States. Peoples provide service from the Transmission system to the Distribution system to the customer’s meter.

Electric

West Penn Power
1-888-544-4877

West Penn Power provides every aspect of your electric service. This included generating the electricity and delivering it to your home or business.

Duquesne Light
412-393-7100

Duquesne Light has assistance options to help reduce your electricity bill, pay off your account balances in installments and helps in maintaining or restoring your electric service.

Water

Pennsylvania American Water H2O (Help to Others)

Pennsylvania American Water helps customers to pay the balance of your bill over time.

Learn More

Step 2: Apply For a Dollar Energy Fund Grant

If you are eligible for LIHEAP, you must apply for it BEFORE applying for this grant.

Opens in early October.

Apply

Dollar Energy Hardship Program

If your household income is NOT more than two times (200%) the Federal Poverty Income Guidelines.

Dollar Energy Fund

If your household income is NOT more than one-and-a-half times (150%) the Federal Poverty Income Guidelines.

Step 3: Apply For LIHEAP (Low Income Home Energy Assistance Program)

If your household income is not more than one-and-a-half times (150%) the Federal Poverty Income Guidelines.

Online at COMPASS
- Many area libraries have computers that can be used for free for 15 minutes.
- Find a library close to you.
Visit an Allegheny County Assistance Offices.
Call the numbers listed below.

LIHEAP Cash
412-562-0330 or 866-857-7095

Does not require that you have past-due bills

LIHEAP Crisis
412-770-3677

You must be at risk of a heating crisis, such as:

Utility service to your home is being turned off and locked.
No fuel.
Broken heating equipment.
Leaking lines.
Makes a one-time payment to fix the problem.

Learn More

Home Repair and Weatherization

Allegheny Lead Safe Homes
412-227-5700

The Allegheny Lead Safe Homes Program provides FREE lead paint testing and home repairs to keep families safe from lead paint.

Pittsburgh Habitat for Humanity
412-450-8520

Pittsburgh Habitat for Humanity offers several affordable home repair programs designed to help low-income homeowners. Repairs are completed primarily through the efforts of our volunteers, with green and sustainable building practices used whenever possible.

Hosanna Industries
724-770-0262

Hosanna Industries build and repair homes for needy households; mobilize relief workers to areas of disaster; teach and lead workshops in art and spirituality; train young people in construction skills; and lead volunteers of all ages.

The Pittsburgh Project
412-321-1678

The Pittsburgh Project is a Christian nonprofit community development organization with a thirty-two year history of service to the Pittsburgh area, through investment in future leaders and vulnerable homeowners.

Rebuilding Together Pittsburgh
412-922-0953

Rebuilding Together Pittsburgh provide low-income homeowners with critical home repairs, accessibility modifications, and energy-efficient upgrades.

Nazareth Housing Services
412-931-6996 ext. 6510

Nazareth Housing Services is part of a network of housing counseling agencies under contract
with the U.S. Department of Housing and Urban Development. Counseling services are provided to clients free of charge.

Action Housing Weatherization Assistance Programs
City Residents: 412-281-2101 ext. 2101
County Residents: 412-281-2102 ext. 2053

The Action Housing Weatherization Assistance Program is a federally-funded program that provides eligible homeowners and renters with free-of-charge weatherization services, which refers to the process of reducing the amount of air infiltration into and out of the home.