Contact
The Housing Authority of the City of Pittsburgh
TEL: 412-456-5000
TTY: 412-201-5384
Office Hours
Monday - Friday
8:00 AM - 5:00 PM
One Stop Shop
Monday - Friday
8:00 AM - 4:30 PM
Important Phone Numbers
To report criminal activity call the Anonymous Tip Line:
Call 412-471-2275 or fill out and return a Silent Complaint Form
To report maintenance needs, call 412-456-5226
To pay your rent by phone, call 877-940-0105
If you are an applicant or resident and have a qualified disability, please contact the Disability Compliance Office:
Call 412-456-5282
To report information about Housing Choice Voucher Program (Section 8) apartments, call the Housing Choice Voucher Program Hotline:
Call 412-456-5111
For police matters, medical, or other emergencies,
ALWAYS CALL 911
If you are having technical issues with the website, please contact Landlord Tech Support.
HACP Departments
The Community Affairs Department serves as HACP's information liaison between the media, public, residents and HACP staff. The department strives to highlight the many positive aspects of public housing while challenging the myths and misconceptions with which it is often associated. The Community Affairs Department is also responsible for coordinating special programs and projects, such as the highly acclaimed Clean Slate Program, the Creative Arts Corner and the Clean Slate E3 Scholarship Program.
Development and Modernization
412 Boulevard of the Allies, 6th Floor, Pittsburgh, PA 15219
The Development and Modernization Department is responsible for developing plans, identifying resources and implementing capital improvements, as well as managing public and/or private partnership opportunities to ensure the value, effective use and proper management of our real estate assets. This department manages major rehabilitation of infrastructures and facilities, demolition and site development, as well as non-routine repairs and upgrades of HACP buildings and property.
The Finance Department oversees the Authority's budget. Throughout the year, the department reviews, evaluates, and analyzes the activities of the agency to ensure that expenditures adhere to budgets. The department records all HACP business transactions and monitors HACP's financial activities, while producing approximately 50,000 checks per year for payroll, accounts payable and Housing Choice Voucher Program subsidy payments.
The Human Resources Department is responsible for all employment related activities including benefits administration, hiring and separation activities, workers' compensation and safety programs, labor relations administration, internal training, employee file maintenance and policy implementation. The department serves HACP's administration and its departments, and provides services directly to employees.
The Legal Department is responsible for representing HACP in a variety of administrative and civil litigation matters. The department's goal is to protect the interests of HACP and promote up front consultations to avoid litigation. Practice areas include tenant-landlord matters, construction contract compliance and administration, human resources and employment law issues, liability claims, statutory and regulatory compliance, real estate development, and a myriad of other fields.
The Facilities Services Department conducts inspections, performs repairs, and ensures that HACP units are clean, mechanically safe, and ready for residents. This guarantees HACP homes meet our comprehensive standards of quality. The department maintains over 100 acres and 6,000 apartments in more than 20 sites throughout the City. This responsibility requires the department to be able to respond to any routine maintenance needs a resident might encounter.
The Occupancy Department is the first point of contact for prospective tenants and is responsible for processing applications for both the Low-income Housing Program, and for the Housing Choice Voucher Program. The Occupancy staff assists applicants in understanding the different housing programs and the eligibility criteria for each. They also have administrative responsibility for collecting and evaluating housing applications to ensure compliance with government regulations and Housing Authority policies that govern our tenant selection process.
The Resident Self-Sufficiency Department is responsible for providing supportive service coordination and case management programming for our residents. The RSS staff is responsible for identifying community needs and gaps in service delivery, as well as developing relationships that benefit the residents participating in our housing programs. The department also provides management to residents participating in both our conventional housing and Housing Choice Voucher program. A major goal of the department is to facilitate self-sufficiency among residents.
Housing Choice Voucher Program (Section 8)
412 Boulevard of the Allies, 5th Floor, Pittsburgh, PA 15219
The Housing Choice Voucher Program (formerly known as Section 8) provides a rental subsidy to low-income individuals and families. Through the program, tenants may pay 30-40 percent of their net monthly income to a private landlord, with the remainder of the rent covered by HACP. The department has administrative responsibility for annual recertification of tenants and annual Housing Quality Standards (HQS) inspections.
The Procurement Department is responsible for the buying of goods and services for the Housing Authority of the City of Pittsburgh in accordance with the regulations set forth by HUD. The department provides purchase-processing management; conducts outreach to vendors to help the Authority take advantage of savings opportunities; and, handles the negotiation and creation of Authority-wide contracts. The department also provides training and quality assurance for: procurement tools, contract management, central warehouse management, and invoice process management.
The Public Safety Department's mission is to provide peaceful, safe and enjoyable communities for Low-Income Housing, Housing Choice Voucher Program properties and Scattered Sites residents. The Department is a multi-faceted entity that approaches the task of keeping Housing Authority property safe and secure from various angles. The Public Safety Department works closely with local law enforcement agencies. It assists in both the apprehension and prosecution of criminal offenders and takes independent actions when necessary against criminals who perpetrate crimes against the Housing Authority and its residents.
The Disability Compliance Department ensures that HACP and its properties are accessible to persons with disabilities. The Department’s main focus is guaranteeing compliance with the American with Disabilities Act (ADA) and the various form of reasonable accommodation that the ADA mandates.
Property Managers
Fairmont Apartments
5461 Penn Ave at Fairmont Street
Pittsburgh, PA 15206
TTY: 1-800-654-5984
TTY: 711
Manchester Commons
Multiple addresses in Manchester Community
Pittsburgh, PA 15233