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Experiencing Challenges with Your Rent? We Can Help!

Light blue and dark blue graphic that reads "Are you behind on your rent? It's critical to catch up. We can help"

 

During the COVID-19 pandemic, HACP issued an immediate suspension of all rent-related evictions to ensure the safety and health of our residents. The Centers for Disease Control and Prevention also issued a temporary eviction moratorium to prevent the further spread of COVID-19.

Many of our families and neighbors have experienced challenges staying up-to-date on their rent during the COVID-19 Pandemic, and the HACP is committed to ensuring they have the resources and information they need to avoid lease termination for delinquent rent.

If you are currently behind on your rent, you are not alone and the Housing Authority of the City of Pittsburgh can help you.


How to Get Back on Track

From Affordable Repayment Agreements to the various free resources available, there are a number of ways to help you come current with your rent.

Let Us Know About Changes in Income

If you have experienced a decrease in income, you may be entitled to a reduction in your monthly rent charge. Be sure to let us know about any changes in income you’ve experienced. You can fill out the Income Reduction Form on our website here. Send verification of income to: LowIncomePublicHousing@hacp.org (for Public Housing) or housingchoicevouchers@hacp.org (for Section 8).

If you are submitting an annual or interim recertification packet, you can schedule an appointment with your management team, submit them by mail, electronically by e-mail, or through the secure drop boxes at each management office.

Set Up an Affordable Repayment Agreement

You may be eligible for a reasonable repayment agreement in accordance with our Repayment Agreement Policy. To get more information and to discuss your situation, please visit your Site Manager to set up a repayment agreement.

CommunitySite ManagerPhone NumberEmail
Allegheny DwellingsTammy Chaffin(412) 237-0801Tammy.Chaffin@hacp.org
Arlington HeightsShawna Williams-Brown(412) 481-3586Shawna.Williams-Brown@hacp.org
Bedford DwellingsChristina Hudson(412) 395-3952, EXT: 3156Christina.Hudson@hacp.org
Caliguiri High RiseJacqueline Thomas(412) 481-3731Jacqueline.Thomas@hacp.org
Carrick RegencyShawna Williams-Brown(412) 881-1635Shawna.Williams-Brown@hacp.org
Finello PavilionAshley Kirkland(412) 687-8634Ashley.Kirkland@hacp.org
Gualtieri High RiseJacqueline Thomas(412) 561-5038Jacqueline.Thomas@hacp.org
Homewood NorthAshley Kirkland(412) 241-5285Ashley.Kirkland@Hacp.org
ManchesterKaitlin Clutter(412) 643-2771Kaitlin.Clutter@hacp.org
Mazza PavilionJacqueline Thomas(412) 481-3731Jacqueline.Thomas@hacp.org
Morse GardensShawna Williams-Brown(412) 481-3742Shawna.Williams-Brown@hacp.org
Murray TowersJacqueline Thomas(412) 421-6411Jacqueline.Thomas@hacp.org
Northview HeightsTammy Chaffin(412) 237-0804Tammy.Chaffin@hacp.org
Pennsylvania BidwellSerra Heck (412) 335-9859Serra.Heck@hacp.org
Pressley StreetSerra Heck(412) 335-9859 Serra.Heck@hacp.org
Scattered SitesKaitlin Clutter (412) 643-2771 Kaitlin.Clutter@hacp.org

Take Advantage of Resources and Services

There are many resources and services out there to help you pay your rent and stay in your home.

Eviction Prevention Program – Ursuline Support Services

The Eviction Prevention Program is provided through HACP’s partnership with Ursuline Support Services.

EPP offers supportive services that focus on residents of the HACP family communities who may be at risk of situations that could lead to eviction.

A diagnostic approach is used to identify and address factors precipitating eviction or other residential infractions that could warn eviction.

Eviction Prevention Coordinators provide support to help connect residents to the proper resources needed to help correct their situation, including financial resources and education and referrals to healthcare and behavioral or mental health providers.

CommunityEviction Prevention CoordinatorPhone Number
Northview Heights & Allegheny DwellingsKarla Barham412-303-2763
Bedford DwellingsGwen Harris412-852-3881
Homewood North & Allegheny DwellingsCheryl Williams412-522-8091

Senior Living Enhancement Program (SLEP)

SLEP provides a social service network of support for HACP’s highrise communities.

In partnership with Above Community Based Support Services, highrise residents are assisted with household management addressing financial and emotional support to provide a proactive approach to maintain their HACP occupancy eligibility status.

CommunitySenior Living Enhancement Service CoordinatorPhone Number
Glen Hazel- Morse-Carrick- CaligiuriJerdean Beatty412-709-8293
Northview Heights- Mazza-Pressley-Bidwell-GualtieriNancy Scott412-389-0423
Murray Towers- FinelloAudrey Lee412-354-9540

Just Mediation Pittsburgh

Just Mediation Pittsburgh provides an alternative to court and allows HACP and our residents to resolve issues and connect them with rental assistance opportunities. Referrals may be requested by contacting your Site Manager or Eviction Prevention Coordinator.

Other Resources

Allegheny Link strives to simplify and streamline access to all homeless and housing services through a fair and equitable lens. Please call: 1-866-730-2368, from 8:30 a.m. to 4 p.m. Monday through Friday.

Allegheny County currently has one Rental Assistance Drop-In Center at The Housing Stabilization Center, 415 7th Ave., Downtown. The center can assist with obtaining financial assistance in order to avoid eviction. It is open from 9:30 a.m. to 4:30 p.m. Monday through Thursday. For questions or assistance, please contact ACTION-Housing at 412-248-0021 or rentalassistance@actionhousing.org.