HCV Landlords — Frequently Asked Questions: Posting Units to HACP’s New Property Search Feature

The HACP is launching a new website in November 2026.

The site will include a new and improved Property Search feature for all Housing Choice Voucher tenants and voucher holders.

(Above is an actual property posting on the new HACP Property Search feature.)

This will also require a new process for submitting your rental properties to be posted to the website.
You will no longer have access as a user to the website. Each property will require a submission form that will be reviewed by members of our staff.
Once reviewed and accepted, staff members will post them to the site.

IF YOU ARE ABLE, PLEASE ATTEND THE SEPT. 10, 2026 LANDLORD COUNCIL MEETING FOR A PRESENTATION ON THIS NEW FEATURE.

Below is a list of Frequently Asked Questions we have compiled to help make this transition as smooth as possible.

Please continue to use the current Property Search Portal for posting your properties until later this fall.
You will receive ample notification to transition to the new process.

Please be patient as this process is new to all of us, and will be an adjustment.

Thank you for your continued partnership with the HACP and Housing Choice Voucher Program!

How do I post a property to the new website?

Please fill out the Property Submission Form in its entirety. (The form will go live in November).

* Identification (state or government-issued ID) is REQUIRED for all posts (uploads are secure and will not be made public or shared).

*Photos are REQUIRED. Please do NOT submit any stock photos.

Can I post a property to the new website now?

No. The form will not go live until the new website launches on Nov. 9, 2026. Please continue to post your properties to: https://hacp.org/login/

What information is required to complete the new form?

Name, VALID email address, phone number, state or government-issued identification, property address, neighborhood/city ward, rent amount, property description, and photos (do NOT include stock photos from a rental or real estate website, such as Zillow).

Can I post a property outside of the City of Pittsburgh?

No. All properties listed on the new HACP Property Search Portal must be located within City of Pittsburgh limits.

What happens once I fill out the new form and submit it?

Once your form is complete and submitted, HACP staff will review your submission and it will either be approved or rejected.

What happens if my form is approved?

If your form is approved, the property will then be posted to the website by a member of the HACP Community Affairs team. The new website does not have the capability to include external users with direct access to property listings.

What happens if my form is rejected?

If your form is rejected, an HACP staff member will contact you via email to alert you of the reasoning. If missing information is needed, you will be permitted to resubmit the form.

When does the new HACP Property Search Portal launch?

Monday, Nov. 9, 2026.

Do I need to submit a form with every property I am renting?

Yes. If you have multiple properties, you will be required to fill out a form for each property you wish to appear on the Property Search Portal.

Why do I need to provide identification?

Identification is required for verification purposes. This ensures the safety of our tenants and clients. Your identification will be secure, and will not be made public or shared with anyone.

What is the HACP’s policy regarding any scam property posts?

Please note that we will, under no circumstance, permit any scam property posts on our website. Our team works diligently to keep our voucher holders, tenants, and landlords safe from scams. If a scam is suspected, forms will be rejected IMMEDIATELY, and further action may be taken.

How long will my listing be active?

All property listings will expire after 30 days. If your listing expires before you have rented your unit/s, you will be required to resubmit the property for posting. This will keep our listings current for our voucher holders.

Can I extend the 30-day window?

Yes. You may extend the 30-day window for another 30 days by contacting the Community Affairs Office BEFORE the listing is set to expire if you still have not rented your unit within 30 days. Please keep track of the publish date on each of your properties.

What happens if my unit is not rented within 60 days?

If you do not rent your unit within 60 days, please resubmit the property through the submission form, and it will be reposted to the Property Search feature.

How do I remove a listing if my unit has been rented or I no longer wish to have the property appear online?

Please contact Denise Bonura (denise.bonura@hacp.org) or Lyss Hull (lyss.hull@hacp.org) in the Community Affairs Department to remove your listing from the active property search database.

Who do I contact for information regarding issues or questions regarding my property submission form?

Please contact Denise Bonura (denise.bonura@hacp.org) or Lyss Hull (lyss.hull@hacp.org) for help with your Property Submission Form ONLY.

If you require assistance with RFTAs, inspections, rent increases, or other Housing Choice Voucher matters, please contact the Housing Choice Voucher Department at: hcvlandlordsupport@hacp.org.